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Which ticket type should I choose?
Only ‘VIP’ and ‘Table Seating’ ticket holders will be guaranteed a table. GA ticket holders may be able to claim an available seat/table - if none are open, it will be standing room only. For this reason, we recommend an assigned seat ticket if you plan to order dinner at the event. Ticket tiers are based on view of the entertainment and overall experience/atmosphere. Please note that lower ticket tiers may have more limited visibility of the performances during some moments, however, dancers will use the space to ensure everyone is able to enjoy the show!
Can I be seated with my friends?
Specific seats will be assigned to your party within the seating tier purchased. Please buy together to be seated together! You will not be seated at a table with strangers (with the possible exception of our large VIP banquet tables, but they are very spacious). If there are ticket holders who have purchased separately that you would like to be seated near, please email us at viscerapresents@gmail.com and we will try to accommodate.
Will the show be interactive?
This event is an immersive experience. Performers will move throughout the room and may be performing near you or directly to you. Guests in the VIP seats will have the most up close and personal experience (we recommend choosing a different tier if you prefer to watch from a further distance). If at any point you would like a performer not to come closer or touch you, you can simply make an ‘X” shape with your hands to let them know.
Are there minimum age or ID requirements to enter the event?
This event is 19+. Any ticket holder unable to present valid identification indicating that they are at least 19 years of age will not be admitted to this event, and will not be eligible for a refund.
What can/can’t I bring into the event?
Personal use of cellphones and cameras is allowed but please refrain from using flash. Remain respectful of the personal space and safety of other audience members and performers at all times. No outside food or beverages are permitted.
How do I contact the organizer?
You may email viscerapresents@gmail.com
What is the refund policy?
As this is a small event, we are not offering refunds. We will honour refunds requested via email within 48 hours of purchase. If you need to transfer your ticket to someone else, please email us at viscerapresents@gmail.com and we will be happy to make that change.
Do I have to bring a printed ticket to the event?
All ticket holders must present valid ID matching the name used to book your tickets. If you need to change the name your tickets are held under, please email us at viscerapresents@gmail.com.
Is this venue inclusive and accessible?
The Morrissey washrooms are gender neutral and may be used by any person regardless of gender identity or expression. The venue is ground level and wheelchair accessible - please email us if you ned any specific accommodations.
WARNING: STROBE LIGHTS
Strobe and/or LED lighting may be used during this performance.
LAND ACKNOWLEDGEMENT
Viscera wishes to acknowledge that we operate on unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), Stó:lō and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.
ZERO TOLERANCE HARASSMENT POLICY
Viscera is dedicated to providing a harassment-free and inclusive event experience for everyone, regardless of gender identity and expression, sexual orientation, disabilities, physical appearance, body size, ethnicity, nationality, race, age, religion, or other protected category. We do not tolerate harassment of event participants in any form. Touching the performers in any way without explicit consent is absolutely prohibited.
CROWD RELEASE/NOTICE OF FILMING AND PHOTOGRAPHY
By entering this event presented Viscera Presents, you are entering an area where photography, audio and video recording may occur. Your entry and presence on the event premises constitutes your consent to be photographed, filmed, and/or otherwise recorded and to the release, publication, exhibition, or reproduction of any and all recorded media of your appearance, voice, and name for any purpose whatsoever in perpetuity in connection with the Viscera and its initiatives, including, by way of example only, use on websites, in social media, news and advertising. By entering the event premises, you waive and release any claims you may have related to the use of recorded media of you at the event, including, without limitation, any right to inspect or approve the photo, video or audio recording of you, any claims for invasion of privacy, violation of the right of publicity, defamation, and copyright infringement or for any fees for use of such record media. You understand that all photography, filming and/or recording will be done in reliance on this consent. If you do not agree to the foregoing, please do not enter the event premises.